We are seeking a strategic and results-driven Product Segment Sales Manager to lead our Tour, Charter, and Limo (TCL) product segments. This critical role will be responsible for driving sales growth, developing comprehensive sales strategies, and serving as the internal and external expert for our TCL product lines.  Reporting directly to the Vice President of Sales, this position will lead the sales and training efforts within the product line.  The PSSM will be considered an industry expert and thought leader within the product segment.

Who is Model 1, formerly known as Creative Bus Sales?

Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you.  Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next.

It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what you need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, you’ll have a partner from challenge all the way through solution and beyond.

Our Core Values: At Model 1, we are committed to living our core values:

• Solving Problems: Trust what you know. Work together to find solutions.  See every angle and figure it out.
• Setting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with – approachable and transparent.
• Drive Forward: Keep your eyes up to see what’s ahead. Imagine better methods.  Seize opportunities.  Move the business and the market, meaningfully.
• Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities.  Pour into yourself and those around you.
• Own It: Take the extra step. Fix issues when they come up.  Care from start to finish.  Do the right thing, every time.

What You Will Gain

• Competitive benefits including health insurance, paid holidays, and vacation pay
• Continuous training to provide you the opportunity to develop your full potential and be a true business partner
• Access to an expansive network of mentors and networking opportunities
• Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Below is an overview of the duties and responsibilities you would take on in this role:

Sales Strategy and Planning:

• Develop and execute comprehensive sales and training strategies for the TCL product segment.
• Conduct in-depth market trend analysis, tracking industry developments, technological innovations, and emerging customer needs.
• Perform comprehensive competitive analysis to identify market positioning opportunities.
• Monitor and analyze product trends to inform future product development and sales strategies.
• Create accurate annual sales forecasts and drive teams to achieve product segment sales quotas both directly through the PSSM’s efforts and indirectly through others.
• Collaborate closely with field sales teams to provide product expertise and support sales efforts.
• Design and deliver comprehensive product segment training programs for sales teams.
• Conduct co-op sales calls with field sales representatives to key accounts.
• Identify growth opportunities and potential new markets within the product segment.
• Position themselves as a thought leader within the product / industry segments.

Team Leadership and Development:

• Provide front line guidance, motivation, and support to the sales team in strategy, negotiation, and closing complex deals.  The PSSM should attend all high-profile sales meetings with customers.
• Drives a high level of indirect accountability to attain product segment sales quotas for each outside salesperson.

Customer Relationship Management:

• Cultivate strong relationships with key customers and partners within the product and industry segments, ensuring the voice of the customer is reflected in company decisions. 
• The PSSM will manage a subset of their own high-profile accounts.
• Collaborate with RVPs, RSDs and Salespeople to gather customer input and integrate that message into our local go-to-market approaches.
• Participate in industry events, conferences, and trade shows to expand the company's network and enhance brand visibility.

Market and Competitive Intelligence Responsibilities:

• Develop detailed market trend reports covering:
• Technological advancements in specialty van manufacturing
• Shifts in customer requirements and preferences
• Emerging market segments and potential growth opportunities

Working with our Product Line team to conduct rigorous competitive analysis, including:

• Comprehensive benchmarking of competitor product offerings
• Pricing strategy comparisons
• Competitive product feature analysis
• Market share tracking and trend identification
• Produce monthly and quarterly market intelligence briefings for senior leadership.
• Identify potential market disruptions and emerging competitive threats.
• Translate market insights into actionable sales and product development strategies.

Training and Sales Support Responsibilities:

• Develop and implement ongoing training curriculum for sales teams on TCL product lines.
• Collaborate with internal marketing teams to create training materials, including product guides, sales presentations, and competitive analysis documents.
• Conduct regular training sessions (in-person and virtual) to enhance sales team product knowledge.
• Perform joint sales calls with salespeople to key accounts.
• Provide real-time coaching and support during critical sales engagements.
• Develop best practices and sales methodologies for the specialty van segment.

Performance Metrics:

• National year-over-year product segment growth via sales revenue, unit sales, and profitability.
• Quarterly and annual sales quota achievement.
• Accuracy and impact of market trends/competitive reports.
• Forecast accuracy.
• Individual sales success to key accounts.
• Market share expansion.
• New market penetration.
• New customer acquisitions.

Skills & Competencies:

• Strategic market analysis
• Competitive intelligence gathering
• Sales strategy development
• Market trend forecasting
• Sales training and development
• Relationship building
• Product knowledge expertise
• Performance-driven mindset

Required Qualifications:

• 5-10 years of proven experience within the shuttle bus industry to tour, charter, and limo companies or a complimentary industry.
• Demonstrated expertise in market research and competitive intelligence.
• Proven track record of managing a large sales territory and exceeding sales targets.
• Proven experience in sales training and team coaching.
• Proficiency in advanced market research tools and CRM software.
• The candidate must have a willingness to travel via plane and car within the US approximately 50% of the time.

Preferred Qualifications:

• Bachelor's degree in business, marketing, or a related field (MBA is a plus).
• Experience within a large regional / national dealership atmosphere is a plus.
• Advanced analytical skills with ability to interpret complex market and sales data.
• Strong strategic thinking and forward-looking market analysis capabilities.
• Exceptional communication and presentation skills.
• Experience within the shuttle bus industry. 

Company retains the sole discretion to change the duties of the position at any time.