About Model 1 Commercial Vehicles: Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next. It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what our customers need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, customers have a partner from challenge all the way through solution and beyond.

Our Core Values: At Model 1, we are committed to living our core values:

• Solving Problems: Trust what you know. Work together to find solutions.  See every angle and figure it out.
• Setting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with – approachable and transparent.
• Drive Forward: Keep your eyes up to see what’s ahead. Imagine better methods.  Seize opportunities.  Move the business and the market, meaningfully.
• Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities.  Pour into yourself and those around you.
• Own It: Take the extra step. Fix issues when they come up.  Care from start to finish.  Do the right thing, every time.

Job Summary: The Corporate DMV Manager oversees the DMV department and processes at all locations. The Corporate DMV Manager ensures the accurate and efficient processing of vehicle titles by DMV staff, ensures compliance of relevant DMV regulations, and interacts with customers and regulatory agencies to resolve issues.

What You Will Gain

• Competitive benefits including health insurance, paid holidays, and vacation pay
• Continuous training to provide you the opportunity to develop your full potential and be a true business partner
• Access to an expansive network of mentors and networking opportunities
• Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Responsibilities: 

• Develop, update, and maintain DMV processes and procedures for all Model 1
• Supervise, hire, and direct daily duties for DMV staff at the Corporate Office; set goals; prepare performance reviews; handle disciplinary issues.
• Provide support to individuals performing DMV duties at all other Model 1
• Keep up to date with changes to DMV federal, state, and local laws and regulations and industry best
• Regularly monitor and audit DMV department ensure compliance with relevant federal, state, and local laws and regulations as well as Company processes and procedures
• Monitor and maintain DMV data integrity in dealer management Create reports as needed.
• Develop and monitor KPIs for DMV department and ensure department alignment with Company
• Train all DMV clerks and internal departments on DMV systems, processes, and procedures
• Set up and maintain state and third-party vendor accounts for temp tag and registration
• Handle registration renewals and transfers for Company
• Solve problems and address DMV concerns of internal and external
• Maintain MSOs/Titles of Company inventory and participate in bank audits of MSOs company
• Serve as a liaison between sales, service, accounting, and transportation departments and participate in company meetings as a representative of the DMV department.
• Perform other duties as assigned

Position Requirements:

• High School Diploma or equivalent
• 3+ years of DMV experience and strong understanding of DMV and titling processes
• 2+ years of supervisory experience
• Prior dealership experience
• Strong computer skills (Microsoft Office)
• Effective communication skills both orally and
• Detail oriented with ability to multi-task.
• Extremely diligent in follow through

Physical Requirements:

Work is performed in an office environment. Will be required to stand, sit, and move throughout office as needed. May be required to sit in long intervals and climb stairs. Must have good manual dexterity.

*Company retains the sole discretion to change the duties of the position at any time.