Come grow with us by joining our team as a Retail Sales Administrator!  In this role, you will play a critical role for the company and will work alongside other professionals within the team and other departments. You will be serving the Retail Sales Team through generating proposals, keeping records and reports up to date, while ensuring all vehicles go through the back-end sales process quickly and efficiently.  You will be the person on the team whom everyone will rely on for quick proposals, accurate details, and support.  In this role, you will gain important skills allowing for growth within the organization.

Who is Model 1, formerly known as Creative Bus Sales?

Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you.  Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next.

It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what you need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, you’ll have a partner from challenge all the way through solution and beyond.

Our Core Values: At Model 1, we are committed to living our core values:

• Solving Problems: Trust what you know.  Work together to find solutions.  See every angle and figure it out.
• Setting the Tone: Establish the mood that puts others at ease.  Be the person that you’d want to interact with – approachable and transparent.
• Drive Forward: Keep your eyes up to see what’s ahead.  Imagine better methods.  Seize opportunities.  Move the business and the market, meaningfully.
• Find Balance: Match your energy at work to your energy with family, friends, and community.  Decide and align your priorities.  Pour into yourself and those around you.
• Own It: Take the extra step.  Fix issues when they come up.  Care from start to finish.  Do the right thing, every time.

Below is an overview of the duties and responsibilities you would take on in this role:

• Daily Tasks
  • Serve as resource for the Outside Sales Representatives, helping them quickly quote customers.
  • Develop and maintain business relationships with internal customers and generate or update quotes for the organization’s products/services.
  • Provide support to sales team by answering product related questions promptly – pricing, marketing material and target customer profiles.
  • Review the Retail Team’s log of sales utilizing proprietary software.  With review, will inform Sales Representatives of pending status’ of vehicles through the shop, DMV approval, payment approval, etc. This role is not responsible for obtaining approvals, but for informing of current status.

• Weekly Tasks
  • Attend regional shop production meetings.  Inform sales representatives if there are new issues regarding the vehicle(s).
  • Create a best method of communication to talk with each Outside Sales representative on a weekly basis.
• General
  • This role will focus mostly managing vehicles through the sales process from signed order through to delivery. 
  • Maintain the company’s current pricing tools utilized by sales representatives.
  • Generate regular reports to update staff on inventory finishing at the factory, aging inventory, etc. 
  • Maintain the database for where Model 1 keeps its proposals.
  • Collaborate and strategize with Manager and assigned Retail Sales Representatives to develop new tools increasing efficiency.
  • Co-Maintain the General Sales email account.
  • Generate monthly reports.
  • Serve as a backup for Inside Sales to answer phone calls and internet leads, determining if they are a Transactional customer, Account, or National Account.
  • Other duties as assigned.

What You Will Gain

• Competitive benefits including health insurance, paid holidays, and vacation pay
• Continuous training to provide you the opportunity to develop your full potential and be a true business partner
• Access to an expansive network of mentors and networking opportunities
• Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Minimum Job Requirements:

• High School Diploma or equivalent.
• 1-2 years administrative experience a plus.
• Must be results-orientated and able to work both independently and within a team environment.
• Must be able to multi-task.
• Demonstrated aptitude for problem-solving; ability to determine solutions for internal customers.
• Must be a great problem solver and have critical thinking skills.
• Must possess excellent verbal and written communication skills.
• Proficiency in using Microsoft Office Suite (MS Word, Excel, Outlook, etc.) applications. 

Physical Requirements 

• Work will be performed in an office setting.
• May be required to sit in long intervals and climb stairs
• Must have good manual dexterity

Company retains the sole discretion to change the duties of the position at any time.